Data, privacy and cookies policy

Sophie Chamings respects your personal privacy and personal information security. Data collected is securely stored, and only used for the purpose it was collected. The Sophie Chamings website refers to any content that sits within the www.sophiechamings.com domain.  

If you have any concerns or questions about data, privacy or cookies, please contact me at hello@sophiechamings.com

Ownership information 

The terms ‘Sophie Chamings’ or ‘me’ refers to the owner of the website, with the registered office at Sophie Chamings, 14 Stanwick Crescent, Cheltenham, Gloucestershire, GL51 9LQ. The term ‘you’ or ‘visitor’ or ‘user’ refers to the user or viewer of our website.  

Privacy 

This privacy policy outlines how Sophie Chamings uses and safeguards any information you provide while using the Sophie Chamings website. Sophie Chamings is dedicated to safeguarding your privacy. If I request specific information that can identify you during your use of this website, you can be confident that it will be utilised solely in accordance with the principles stated in this privacy statement.  

What data do I collect? 

• Feedback or enquiries: Through visitors emailing me directly or filling in ‘contact me’ forms.
• Form submitted data: These include my enquiry form.
• Site usage information: Using cookies to improve website development and create a better user experience for visitors. Collected data typically includes operating system, browser details, IP address (a unique identifier for your computer on the network), browsed pages, referring page leading to the current one, and software configuration aspects. This is done through cookies. 

You may request details of personal information that Sophie Chamings holds about you under the EU General Data Protection Regulation (GDPR). If you would like a copy of the information we hold about you please contact me at hello@sophiechamings.com

You can also email me if you believe any information I hold about you is incorrect. I will respond promptly and make the necessary corrections. 

How do I use your data? 

• To contact you, if you have requested a response.
• Form submitted data is only used for the purpose it was collected, for example, contacting you.
• To improve the design and navigation of the website, to help you easily find what you need when you need it. 

 Security and storage 

Sophie Chamings is dedicated to maintaining the secure storage of any information you provide. To prevent unauthorised access or disclosure, I have implemented appropriate physical, electronic, and managerial procedures to protect and secure personal information collected online. 

• Information you supply via my website will be retained on my software systems, as required by law. This is unless you inform me you wish to remove it prior to this time by contacting hello@sophiechamings.com 
• Information collected is accessible to Sophie Chamings’ web service administrators. 
• Some of this information is automatically included in feedback emails from my website. Inclusion in emails will help to resolve technical issues related to your site usage. The information included in feedback emails doesn’t involve the transfer of extra data to me, nor does it include personal information. 

Direct and remarketing 

Through my online forms, I may gather details such as email addresses, postal addresses, or phone numbers. With your permission, I may use these contact details to reach out and share additional information that I believe may be of interest to you. If you would like to receive such information, please indicate your consent by checking the provided box to opt in.  

With your permission, I may use the data you allow us to access when using my website for remarketing purposes. This means I may use your data to target you with specific advertising on third-party platforms such as Google and Facebook. Examples include adverts on search results pages or display adverts on the Facebook platform. Refer to the Cookies section below for more details.  

Email addresses provided to Sophie Chamings as part of an enquiry may be employed with Facebook’s custom audience feature, Google’s customer match features, or Twitter’s tailored audience feature. 

Sharing your data with third parties 

• Legal compliance and best practices: Sophie Chamings commits to treating your data in accordance with current legislation and following best internet practices. 
• Sharing of data: Data will only be shared with Sophie Chamings-controlled affiliates, vendors working on behalf of Sophie Chamings, when required by law or legal processes, and to maintain safety and security or protect the rights or property of Sophie Chamings. 
• Consent: Data will not be supplied to anyone outside of Sophie Chamings without your consent unless required by law. This emphasises the importance of obtaining consent before sharing data with third parties.  

Age restriction for personal information entry 

• Individuals aged 16 or under are advised not to input personal information on our web pages without the consent of a parent or guardian. 

Email privacy 

Email communication and tracking refers to emails linked to the data you share with Sophie Chamings. I may contact you via email using the information provided during registration. Microsoft Outlook or Mailchimp email software are used for sending these emails. The following refers to Mailchimp as bulk email software. 

• Use of tracking data: Tracking data collected by MailChimp is utilised to ensure emails are relevant to your interests and to avoid unnecessary emails.  
• Disabling tracking: Information on how to disable tracking can be found online or in your email program instructions. 
• Opting out: You have the option to opt out of emails from me using the provided link in the email. 
• Unsolicited emails: I do not send unsolicited emails. If you receive such emails, use the unsubscribe link or contact me immediately to resolve the issue. 

Third-party website links 

The Sophie Chamings website may include links to other websites beyond my control. I have no authority over the nature, content, and availability of these external sites. Inclusion of links does not imply a recommendation or endorsement of the views expressed within those sites. 

Cookies 

This information is provided as part of my commitment to enhancing transparency regarding your online privacy, aligning with broader efforts to comply with recent legislation. Sophie Chamings does do not use cookies to store personal information about you. No attempt will be made to identify you through cookie usage, except on my systems where you’re required to ‘log in’ by entering a username and/or password.  

About cookies 

Cookies are small text files placed on your computer by websites you visit; they’re widely used to enhance website functionality and efficiency. They’re also required for tasks such as keeping you logged in or remembering accessibility settings. 

Cookies typically contain information about the issuing website, its name, and a randomly generated unique number as its value. Each cookie has a ‘lifetime’ indicating when it should be deleted by your browser. 

NMITE website cookies 

To personalise your experience on my website, I use cookies. This means, with your permission, that a small text file is saved on your computer. This doesn’t contain any personal data.  A list of cookies used can be found in the cookies notice.

Managing cookies 

As a Sophie Chamings website visitor, you can manually disable or delete cookies on your computer. You can also possibly view existing cookies on your own system. Visit All About Cookies or About Cookies websites for detailed instructions and additional information about managing cookies. 

However, cookies may be essential for the effective functioning of my website services. Disabling cookies may render certain functions and services unavailable, causing my website to operate incorrectly in your browser. 

Third-party cookies 

I use third-party cookies to personalise advertising and enhance website user experience. In terms of advertising, these cookies enable me to personalise adverts based on your browsing history, interests, and demographics, making adverts more relevant to you.  

To enhance user experience these cookies help my website to remember preferences and login information; they also help me to uphold and enhance the quality of the Sophie Chamings website, gathering insights, analysing user behavior, and contributing to the ongoing improvement of the website’s performance and user experience. 

I use the following third-party cookies on the Sophie Chamings website: 

Meta Pixel: Implementation of Meta Pixel is used to monitor website traffic; data derived is utilised to target advertisements to specific audiences via Instagram and Facebook; read more infromation about the Meta Pixel privacy policy.  

Google Adwords: I use Google Adwords features to target adverts to website users; read more in the Google privacy policy. You can opt out of this service by installing the Google Analytics opt-out add-on for your browser, visiting Google’s Ads Settings, or using the Network Advertising Initiative opt-out page. 

Google Analytics: a free web analytics service provided by Google, capturing the behaviour of users; it records visitor interactions with the website using cookies; refer to the Google privacy policy for detailed information. 

Microsoft Clarity: A free user behavior analytics tool provided by Microsoft, providing behavioral metrics, heatmaps, and session replays; aids in understanding user interactions with the website through session replays and heatmaps; for more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement. 

Contact me 

Please contact us if you have any questions at hello@sophiechamings.com